JAHARP2021-09 – E-commerce

Work Package Coordinator: PROSAFE, BE
Work Package Leader: CRPC, LV
09 E commerce final


The objective of this project is to ensure that non-compliant e-commerce products are removed from the Single Market by supporting EU MSAs in their market surveillance activities with respect to EU harmonised legislation in the long-term. Moreover, it aims to verify the compliance of the tested products with the applicable standards and requirements, and ensure enforcement of the applicable Union legislation regardless of whether products are placed on the market via offline, online or other means of distance sales and regardless of whether they are manufactured in the Union or not – that is, bringing products into conformity or removing them from the market.


The main objectives of this project are summarised as follows:

  • Identifying issues, challenges, success stories and good practices, and developing common pragmatic approaches among MSAs with regards to e-commerce surveillance under Regulation (EU) 2019/1020;
  • Identifying threats and risks in new technologies and e-commerce for improving the effectiveness of market surveillance in digital supply chains, in collaboration with Customs;
  • Helping to ensure equal conditions for competition to all economic operators and protection against unfair competition;
  • Raising awareness among economic operators, and other stakeholders about the problems identified;
  • Feedback and recommendations from experiences with document inspection and product testing to support the further development of standards and legislation. Identification of circumvention issues;
  • Increasing the profile of EU market surveillance in general.


9 Market Surveillance Authorities from the following 8 countries: Belgium, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, and Spain.